Training Courses
Our Customer Service course is designed to help professionals enhance their customer service skills, ensuring they can deliver exceptional experiences that build customer loyalty and satisfaction. This course focuses on developing the key competencies needed to effectively handle customer interactions and improve service delivery.
Customer Service Training
Recruitment & Selection Training
Recruiting for the first time can be daunting, especially when unsure about what questions are legally appropriate to ask. This session provides clear guidance on the legislation affecting selection decisions and gives managers the opportunity to explore different types of questions, along with a selection interview structure.
Compliance Task Toolbox Talks
Developed in-house by Lessons Learnt, this unique set of courses addresses a critical gap in mainstream training offerings. The courses are primarily delivered via eLearning for convenience, but we also offer on-site group training for more practical, hands-on tasks. These courses are not suited for traditional classroom settings due to their practical nature and interactive requirements.
iHASCO Core Compliance Courses
iHASCO (Interactive Health and Safety Company) is a UK-based provider of online training solutions, specialising in health and safety. The company offers a wide range of e-learning courses designed to help organisations meet regulatory requirements, enhance employee skills, and promote a safe working environment.
Operational Mobilisation Course
This comprehensive training course is designed to equip teams with the knowledge and skills required to successfully mobilise student accommodation properties. Whether launching a new site, transitioning management, or onboarding a new operational team, this course provides practical guidance to ensure a smooth and efficient mobilisation process.
Fire Marshal Training tailored to meet UK regulations, ensuring participants understand their responsibilities under the Regulatory Reform (Fire Safety) Order 2005. The course covers fire risk awareness, evacuation procedures, fire extinguisher use, and the role of a Fire Marshal in maintaining workplace safety. Suitable for all industries, this training can be delivered in-person or online for groups of 8-12 participants.
Fire Marshall Training Course
Lesson Learnt offers a bespoke Train the Trainer course tailored to UK standards, empowering individuals to deliver effective and engaging training sessions within their organisations. Suitable for various industries, it equips participants to confidently train others while meeting organisational objectives. Available in-person or online for 8-12 participants, the course includes post-training support to ensure continued success and impact.
Train the Trainer Course
More to come…
Make an enquiry for the most up to date course list