This comprehensive training course is designed to equip teams with the knowledge and skills required to successfully mobilise student accommodation properties. Whether launching a new site, transitioning management, or onboarding a new operational team, this course provides practical guidance to ensure a smooth and efficient mobilisation process.

Course Objectives

By the end of the course, participants will be able to:

1. Understand the key phases of mobilisation and their importance in achieving operational readiness.

2. Develop and implement effective mobilisation plans tailored to the needs of the property.

3. Manage stakeholder expectations, including residents, parents, and university partners.

4. Coordinate teams and resources to ensure critical deadlines and service standards are met.

5. Identify potential challenges and develop strategies to mitigate risks during mobilisation.

Course Modules

1. Introduction to Mobilisation

• Overview of the mobilisation lifecycle

• Key milestones and deliverables

• Understanding the unique needs of the sector

2. Pre-Mobilisation Planning

• Building a comprehensive mobilisation timeline

• Resource allocation: staffing, supplies, and systems

• Establishing KPIs and success measures

3. Stakeholder Engagement and Communication

• Managing relationships with residents and contractors

• Setting expectations for residents and staff

• Developing clear communication plans

4. Operational Setup

• Preparing facilities for occupancy: safety, maintenance, and compliance checks

• Implementing technology systems: access control, CRM, and reporting tools

• Onboarding and training operational teams

5. Move-In Readiness

• Coordinating move-in days: logistics and resident experience

• Problem-solving on the ground

• Post-move-in feedback and adjustments

6. Post-Mobilisation Handover and Continuous Improvement

• Reviewing mobilisation outcomes and lessons learned

• Transitioning to steady-state operations

• Building frameworks for ongoing success

Who Should Attend?

This course is ideal for:

• Property managers and supervisors

• Project managers responsible for site mobilisation

• Property management staff transitioning to new properties

Training Format

• Delivery Method: Classroom-based, online, or hybrid options available

• Duration: 1-2 days depending on team requirements

• Group Size: Up to 15 participants for optimal interaction

Equip your team with the tools and knowledge to deliver a seamless and successful mobilisation experience, ensuring your student accommodation property is ready to provide outstanding service from day one.

For more details and a personalised quote, please contact us today!